Services

At MatrixRed IT Support & Repair, we provide fast, reliable, and professional IT solutions for both SMEs and tourists in Dubai. Whether you need urgent help during a short stay or ongoing IT support for your business, we’ve got you covered.

Computer & Laptop Repairs
A technician repairing a laptop on a workbench with tools nearby.
A technician repairing a laptop on a workbench with tools nearby.
  • Screen, keyboard, and battery replacements

  • Charging port & peripheral repairs

  • Hardware & software troubleshooting

  • Fast diagnosis with clear pricing

A close-up of a hard drive being connected to a recovery device.
A close-up of a hard drive being connected to a recovery device.
A team of IT professionals discussing solutions in a modern office.
A team of IT professionals discussing solutions in a modern office.
Data Recovery
  • Basic software-level recovery for deleted files & corrupted systems

  • Advanced hardware-level recovery for damaged hard drives, SSDs, and USBs

  • Secure backup & data transfer solutions

  • On-site IT visits for offices

  • Monthly IT contracts with preventive maintenance

  • Multi-device support packages

  • Priority emergency response for contract clients

SME IT Support
A laptop with a keyboard and a mouse on top of it
A laptop with a keyboard and a mouse on top of it
Macbook screen shows macos software update downloading
Macbook screen shows macos software update downloading
Tourist services
Networking & Maintenance
  • Urgent on-site hotel repairs (2–4 hours)

  • Pickup & delivery of faulty devices to workshop

  • Transparent AED/EUR dual pricing

  • Focus on fast fixes: screens, charging, data recovery

  • Office Wi-Fi & LAN setup

  • Router troubleshooting & optimization

  • Preventive maintenance for faster, safer systems

  • System cleaning, patching, and upgrades

IT Support Queries

What services do you offer?

We provide computer repairs, data recovery, and SME IT support tailored to your needs.

How fast is your service?

Our team aims to deliver fast diagnosis and repairs, often within the same day for urgent issues.

Do you offer data recovery?

Yes, we specialize in both basic and advanced data recovery solutions for various storage devices, ensuring your data is safe.

We provide secure backup and data transfer options.

Is support available for tourists?
What are your operating hours?

We are available 24/7 to assist both tourists and local businesses with IT needs.